windows defender definitions not installing

I have been on same Definition since 6/7/2006. It will not update and gives me an error every time. Using this from Run does not fix it like it does in WinXP Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C} I sent feedback to MS on this already. Does anyone else see this error ? Windows Defender Definition fails on Update 1.14.1501.7, Error Code 80070005. Error details that show up in the system tray ------ Windows Defender was unable to complete the update: 0x8024002. The wrong diskette is in the drive. Insert %2 (Volume Serial Number: %3) into drive %1 -----
-- Greg Campbell

Greg--
I assume you mean in Vista because in XP this issue is usually corrected by installing Defender Beta 2 available at www.microsoft.com
It's a continuing known issue Redmonese for "we're shipping more crap software we don't address for months." Note the issue on the public defener newsgroup--why it is not accessable by NNTP newsreader is the stuff of stupidity. There is no excuse for MSFT to make public newsgroups and confine them to the primitive, clunky and poorly featured http newsgroup format:
Can't update in General
http://tinyurl.com/rvfnh
They have a wimpy MSKB on this issue which does little to address it but not specifically in Vista. If you try to reinstall Defender Beta 2 into a Vista build, it won't accept it yet it has it and it is going to ship with it.
The only MSKB I can find is here, and it may not diectly help with your error since there are variations on Defender not Updating:
Error message after you reinstall Windows Defender Beta 2: "Windows Defender definitions haven't been updated" http://support.microsoft.com/kb/915105/en-us
I suggest you contact these individuals and ask them to support their produc--they are Program Mangers on the Windows Defender team.
Program Managers for Windows Defender Team Sterling Reasor Tareq Saade Jason Joyce Jeff Williams Windows Defender Team Member Try JeffWilliams@microsoft.com or addresses with the first letter and last name and ask them to start putting relevant information out.
These individuals have known MSFT has an NNTP interface for years. They have known this is an issue for months. They have known for years that Convergys PSS either doesn't answer or is incomepetent when they do.
I also would note that if you have Win One Care Live that since WOC mandates Defender be installed to stay green, they "support this." But there is a huge problem. WOC live used to be supported by competent support personnel. Now it has been tranferred to the MSFT garbage dumptster--their Convergys of Ohio PSS support and when the router gets your call you will not be connected to anyone. Not being connected to the Convergys personnel in India may be a favor to you. This statement is not about Indian competence,, it's about the competence of the minimum waged butss in seats that Convergys chooses to hire. MSFT has a very =low opinion of their sub enterprise customers and chooses to saddle them with support that is incompetent or doesn't even connect on the phone. This paradigm is common for Convergys--they do the same thing with respect to Delta Airlines, and Symantec.
Microsoft has known this for years, but figures they have suckers who provide their high quality support on newsgroups like these so quality control of their PSS has never been viable.
CH
"Greg Campbell" wrote in message

I have been on same Definition since 6/7/2006. It will not update and gives me an error every time. Using this from Run does not fix it like it does in WinXP Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C} I sent feedback to MS on this already. Does anyone else see this error ? Windows Defender Definition fails on Update 1.14.1501.7, Error Code 80070005. Error details that show up in the system tray ------ Windows Defender was unable to complete the update: 0x8024002. The wrong diskette is in the drive. Insert %2 (Volume Serial Number: %3) into drive %1 -----
-- Greg Campbell